Marylebone, London

About Us 

International Students House (ISH) is a charity that believes every young person should have the opportunity to succeed, whatever their background. 

We provide accommodation if young people need a place to live while they study, scholarships and hardship funds to support their education and social activities to foster an international community. 

We are currently looking for a Receptionist to join our friendly team and provide a first-class service to residents at our accommodation in Marylebone. 

The Benefits 

- Salary of £20,958 - £22,147 per annum
- Contributory pension scheme 
- Interest free annual travel loan (after probation) 
- Company sponsored healthcare cash plan, with the opportunity to increase personal cover or include family members 

This is a brilliant opportunity to increase your experience with a fresh-thinking organisation that supports their employees. 

We believe that our staff are our best asset and do all we can to ensure they are challenged and enjoy their work. We are an Investors in People Silver accredited employer and have been recognised by the Mayor of London for providing a healthy work environment for our people.  

So, if you’re looking to take on a varied and engaging role where you can realise your full potential, we’d love to hear from you. 

The Role

As a Receptionist, you will provide a high-quality reception service to residents at our accommodation in Marylebone.

Your duties will include: 

- Responding to residents’ queries regarding bills, departure dates, vacation periods and room moves
- Completing resident check-ins and check-outs
- Managing the reception email inbox  
- Processing payments, billing and reports 
- Providing training for new staff

About You

To join us as a Receptionist, you’ll need: 

- Great communication skills 
- A professional telephone manner 
- Strong time-management abilities
- A positive attitude 

Previous customer service and/or hotel experience would be beneficial to your application.

Other companies may call this role Receptionist, Secretary, Front of House Receptionist, Administrator, Admin Assistant, Customer Service Advisor, Accommodation Services Advisor, Front of House Assistant, Concierge, Admin Clerk, EA or PA. 

The shift pattern for this role is six days on followed by three days off, on alternating weeks of early and late shifts (averaging a 34 hour working week). You will occasionally be required to work Bank Holidays (overtime or time off in lieu will be given).

Webrecruit and International Students House are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. 

So, if you’re seeking your next challenge as a Receptionist, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

Location: London
Salary Details: £20,958 - £22,147 per annum
Working Hours: Average of 34 hours per week
Employment Type: Permanent